Watch Repair
Watch Repair

California Online Privacy Protection Act Compliance

Watch Repair & Co. has taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent. As part of the California Online Privacy Protection Act, all users of www.watchrepairco.com may make any changes to their information at anytime by logging into their control panel and going to the ‘Address Book’ page.

Children’s Online Privacy Protection Act Compliance

Watch Repair & Co. is in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act). We do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

CAN-SPAM Compliance

Watch Repair & Co. has taken the necessary steps to ensure that we are compliant with the CAN-SPAM Act of 2003 by never sending out misleading information.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at www.watchrepairco.com/terms-and-conditions/.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If Watch Repair & Co. decides to change its privacy policy, the company will post those changes on this page, and/or update the Privacy Policy modification date below. Policy changes will apply only to information collected after the date of the change.

This policy was last modified on 5/15/2012

Contact Us

For any questions regarding this privacy policy, please contact us at:

Toll Free: 877-655-2347

Local: 212-768-4700

Privacy Policy Customer Pledge

We pledge to you, our customer, that we have made a dedicated effort to bring our privacy policy in line with the following important privacy laws and initiatives:

  • Federal Trade Commission Fair
  • California Online Privacy Protection Act
  • Children’s Online Privacy Protection Act
  • Privacy Alliance
  • Controlling the Assault of Non-Solicited Pornography and Marketing Act

If at anytime you have a cause that needs to be disputed please fill out the Trust Guard Dispute Resolution form.

What Information Do We Collect?

Whenever a user orders or registers on www.watchrepairco.com, you may be asked to enter your name, mailing address, phone number, e-mail address or credit card information. Should you prefer to visit our site anonymously, that is also permissible.

We collect information from you, the user, when you register on our site, respond to a survey, subscribe to our newsletter, place an order, or fill out a form. Any data we request that is not required will be specified as voluntary or optional, and you have the right not to fill out that information.

Customer Information Protection

Security of our customer’s information is a top priority, and as such, www.watchrepairco.com undergoes a variety of security measures to ensure optimum safety. Whenever you submit a request place an order or access your personal information, this information is securely protected by

  • A secure server
  • Password protected directories and databases
  • SSL (Secure Sockets Layered) technology that ensure a user’s information is fully encrypted and sent across the Internet securely
  • PCI Scanning that actively protects our servers from hackers and other vulnerabilities

All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database, and will only be accessible by those authorized with special access rights to such systems. These authorized persons are required by law to keep the information confidential. After a transaction, your private information, such as credit cards, social security numbers, and financials, will not be stored on our servers.

Use of Your Information

The customers information, whether public or private, will not be sold, exchanged, transferred, or given to any other company without your consent for any reason whatsoever other than for the express purpose of delivering the purchased product or service requested by the customer. We may use the information we gather from our visitors to process transactions, send periodic emails, promote a contest or promotion or survey or other site feature, personalize your web experience, improve our customer service, or improve our website. By providing an email address for order processing, we may use that email to send you information and updates pertaining to your order or request. We may also use your email address to send the customer promotions and sales, updates, occasional company news, or related product or service information. The email recipient may unsubscribe from receiving future emails at any time by clicking the “unsubscribe” button at the bottom of each email and by following the instructions

Do We Disclose Any Information to Outside Parties?

Watch Repair & Co. does not under any circumstances sell, trade, or otherwise transfer to outside parties your personally identifiable information without your express consent. This does not include trusted third parties who assist Watch Repair & Co. in operating this website, conducting business, or servicing the customer so long as those parties agree to keep this information confidential. We may release your information when we believe release is appropriate to comply with the law, protects ours or others’ rights, property, or safety, and/or enforces our site policies. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Do We Use Cookies?

Yes, www.watchrepairco.com uses cookies to enhance user experience. Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser when a user allows it. These cookies enable the sites or service providers systems to recognize your browser and capture and remember certain information.

Ads From Google

Google, as a third party vendor, uses cookies to serve ads on websites. Google’s use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

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